Frequently asked questions:
Q: What’s your warranty for the FIXT Pro Torque T?
A: For 1 year from the date of purchase, this product is warranted against defects in material or workmanship. A defective product will receive free repair or replacement if repair is unavailable. Warranty will not cover damage from misuse. The FIXT Pro Torque T-Handle is a precision tool and should be treated accordingly.
Q: What’s constitutes misuse of the FIXT Pro Torque T-Handle?
A: Applying a torque greater than 20ft*lb. Applying a torque greater than 240in*lb. Applying a torque greater than 27 N*M. Using the FIXT Pro Torque T-handle to loosen fasteners. All dynamic impact such as dropping or using the FIXT Pro Torque T-Handle as hammer should be avoided.
Q: What about warranties on other products?
A: We offer lifetime warranty on all hand tools unless otherwise stated. 5 yr. warranty on tool boxes.
Q: How accurate is the FIXT Pro Torque T-Handle?
A: We Guarantee accuracy to within 6%. However our cycle tests have consistently shown actual actuac to be within 4%.
Q: Does The FIXT Pro Torque T-Handle need to be re-calibrated
A: No. Because we use torsion rod technology to measure torque, the material is engineered to measure the torque accurately for a lifetime of use.
Q: Do you ship internationally?
A: We work with distributors in many countries. If you can’t find FIXT Products locally, please ask your Favorite retailer. We do ship internationally but must charge shipping.